❓ Frequently Asked Questions
Can I customize my logo and size?
Yes, customized logos and sizes are supported, provided the Minimum Order Quantity (MOQ) is met.
How about the quality of your products?
We maintain a strict quality controlling system to guarantee the highest quality standards for all our flooring products.
What are your terms of delivery?
We offer flexible delivery terms including EXW, FOB, CIF, and CFR to suit your logistics needs.
How about your delivery time?
Usually, production and delivery take 15-20 days after receiving your advanced payment.
Do you provide samples?
Yes, we can offer samples for free; however, the cost of freight is to be collected from the receiver.
What thicknesses are available for the SPC flooring?
Our standard thickness options include 3.5mm, 4.0mm, 5.0mm, and 6.0mm to meet different installation requirements.