Frequently Asked Questions
How do you guarantee the quality of outdoor WPC decking?
Every step is strictly controlled by our QC team. Our products carry a limited warranty of 7–10 years under normal conditions without artificial damage.
What is the typical delivery time for orders?
Lead time is usually 10-15 days after receiving a 30% T/T deposit. Samples are prepared within 2 days.
Do you provide free samples?
Yes, we provide free samples. However, according to company policy, the freight charges need to be covered by the customer.
Can you manufacture based on custom designs?
Absolutely. We are a professional manufacturer, and both OEM and ODM services are welcome to meet your specific design needs.
What other decoration products do you offer?
In addition to WPC decking, we provide PVC wall panels, PVC ceilings, click system PVC vinyl flooring, and various metal structures for interior and exterior decoration.
What are the main raw materials used?
Our high-quality WPC decking is composed of approximately 35% PE, 55% Wood Fiber, and 10% essential additives for durability and resistance.